At Seen, your privacy is a top priority for us. This privacy policy will explain how we use the personal data we collect from you when you use our application.

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Topics:

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• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• Changes to our privacy policy

• How to contact us

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What data do we collect?

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We collect the following data:

• When you create an account, you provide us with your login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.

• When you complete your profile, you can share with us additional information, such as details on your preferences, tastes, personality, lifestyle, interests and other details about you, as well as content, such as photos and videos. To add certain content, like photos or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs.

• We also process your chats with other users as well as the content you publish, as part of the operation of the services.

 

 

How do we collect your data?

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You directly provide Seen with most of the data we collect. We collect data and process data when you:

• Sign up and create a profile.

• Use our services, we collect and use information you give to us while engaging with the app, such as liked profiles.

• Voluntarily complete a customer survey or provide feedback.

• Use or view our website via your browser’s cookies.

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How will we use your data?

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Our Company collects your data so that we can:

• Create and manage your account.

• Show users profiles to one another. We share your information with other people as per your privacy settings when you voluntarily disclose information on the service, including your public profile. Please be careful with your information and make sure that the content you share is stuff that you’re comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.

• Provide you with customer support and respond to your requests.

• Communicate with you about our services.

• Email you with special offers on other products and services we think you might like.

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How do we store your data?

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Our Company securely stores your data on AWS.

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Marketing

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Seen would like to send you information about products and services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Seen from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can update your preferences in Settings in the app.

 

 

What are your data protection rights?

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Seen would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

• The right to rectification – You have the right to request that Seen to correct any information you believe is inaccurate. You also have the right to request Seen to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that Seen erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that Seen restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to Seen’s processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that Seen transfer the data that we have collected to another organisation, or directly to you, under certain conditions.If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please do not hesitate to contact us.

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Email: support@seenapp.co

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Changes to our privacy policy

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We keep our privacy policy under regular review and place any updates on this page. This privacy policy was last updated on 13 March 2024.

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How to contact us

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If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

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Email: support@seenapp.co